We're Here To Help
Contact Us
Questions about a stay, a listing correction, or want your property featured? Send us a message.
Send Us a Message
Tell us what you need and we'll reply within one business day.
We can't amend, cancel or refund a booking — your reservation is held by the property or its booking partner, so please contact them using your confirmation email.
Get In Touch
DiDi Rentals is an online comparison site — no counter to visit, just fast help however you reach us.
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Response Time
Within one business day, seven days a week
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Already Booked?
Contact the property directly using your confirmation email — they hold the reservation, not us.
Common Requests
What We Can Help With
Finding a Stay
Help narrowing down a destination, or questions about a specific property, its rooms or its facilities.
List Your Property
Own or manage a hotel, apartment or villa? Tell us about it and we will be in touch about featuring it.
Listing Corrections
Spotted a wrong price, an out-of-date photo or a detail that looks off? Tell us and we will check it against the source.
Partnerships & Press
Affiliate enquiries, media requests, or anything else about working with DiDi Rentals.